The Spa Manager at Elora Mill Hotel and Spa plays an integral role in providing guests with a world-class, luxurious spa experience. The Spa Manager always considers the health and wellness of team members and guests, ensuring the best techniques, highest quality services and products are used appropriately with the utmost care. The individual in this position thrives on providing genuine and thoughtful service in a serene, relaxing and calm environment and maintains a positive atmosphere. Through impeccable service and mutually rewarding guest relationships, the Spa Manager at Elora Mill sets the standard for all Spa team members and leads by example. With a strong business acumen and a pulse on the latest trends in Spa treatments and products, the Spa Manager creates meaningful and achievable budgets and successfully sources new avenues for business opportunities. In collaboration with marketing and other departments, the Spa Manager connects with the community and potential guests through social media campaigns, business partnerships and word of mouth advertising from satisfied guests.
The candidate for this role, must possess the following:
BUSINESS DEVELOPMENT & SALES DIRECTION:
SERIVCE CULTURE/ CLIENT RELATIONSHIPS: