- Deliver above and beyond guest experiences, highlighting genuine and thoughtful hospitality.
- Remain up to date on daily features and understand the composition of menu items, noting ingredients and allergens present in each item.
- Assist with suggesting food and beverage options to guests – noting suitable pairings or identify appropriate wines.
- Actively represent and promote Pearle Hospitality’s core values within the workplace.
- Act as a Pearle Hospitality ambassador.
- Follow company policies and procedures as defined and outlined by Pearle Hospitality.
- Follow all Health and Safety standards to ensure a safe work environment for all guests and team members.
- Adhere to all cleanliness and sanitization practices.
- Maintain professional appearance and act with integrity and honesty.
What we would like you to bring to the position:
- 3+ years serving experience
- Smart Serve Certification
- WHMIS Certification
- Knowledge: Experience with Micros POS system preferred. In-depth knowledge of wine beneficial.
- Adaptability: Ability to remain poised and professional in a fast-paced environment and positively interact with a variety of diverse guests and team members.
- Personable: Build strong relationships with guests, getting to know repeat guests and customizing their experience. Build strong working relationships with coworkers – both managers and direct reports.
- Multi-tasking: Ability to manage multiple customers and tables at a time, ensuring all guests receive proper meals and drink orders as requested.
- Communication: Listen attentively to customer requests and effectively relay those needs/requests to kitchen, bar, or managers as needed. Listen attentively to note any guest allergies and ensure to notify appropriate persons.
Why join the Pearle Hospitality team:
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture!