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General Manager- Hotel

Elora Mill Hotel and Spa

Role and Responsibilities

The General Manager functions as the primary strategic business leader of the property with responsibility for excellence in all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. The GM ensures implementation of all brand service strategy and initiatives with the objectives of exceeding guest expectations and increased profit and market share. The individual in this role recruits, mentors and trains their property leadership team, holding them accountable for strategy execution and guiding their individual professional development. Executing one of a kind experiences for all guests, the GM understands that personal service and attention to detail will not only define service, but will become a way of life at Elora Mill Hotel & Spa

The General Manager represents the values of Pearle Hospitality in all leadership actions. Proud of their position and their role within the community, the General Manager actively builds strong relationships with local officials, businesses, and customers.

Qualifications and Experience

- Hospitality diploma or certificate from an accredited college or university with a minimum of 5 years experience in a senior hotel management role.

In addition, the successful candidate must have:

  • General Manager experience in full service, boutique style, luxury property
  • Development and opening experience in new hotel property
  • International hotel experience in the luxury market
  • Proven track record in training and development in 5 star hotel property
  • Experience in “destination” hotel marketing
  • Proven ability to operate a $10 million revenue + property
  • Experience in managing a full service spa operation within a hotel environment

Job Location: Elora Mill Hotel and Spa, Elora, Ontario

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